Designed a unified platform that connects dealers purchasing seeds with Know-You Seed, enabling a more efficient and transparent buying process. The application simplifies order management and provides real time visibility, making transactions faster, more accurate, and easier to manage for both sides.
01
The existing buying flow involved multiple complex steps, making it difficult for dealers to place orders efficiently. The challenge was to streamline this journey by reducing friction, clarifying each step, and creating a more structured and easy to follow ordering experience.
02
The add payment workflow was previously difficult to understand, leading to confusion and delays. The objective was to redesign the flow to make payment actions clearer, more intuitive to follow, and easier for dealers to complete without errors.
03
The payment verification module for the organization was complex and hard to manage. The challenge was to translate this into a more usable system that simplifies verification processes while enabling teams to efficiently manage dealer credit limits and payment tracking.
To design a unified platform that connects dealers with Know-You Seed, streamlining the buying and payment processes while reducing operational complexity. The goal was to simplify order placement, improve payment clarity, and enable the organization to efficiently manage verification, credit limits, and dealer transactions through structured and easy to use workflows.
Simplified the buying journey by drawing from current quick commerce patterns, making seed categories easier to discover and navigate. The experience was designed to ensure quick access to the cart after adding items, enabling a faster and more efficient ordering flow.
Enables users to manage and monitor their orders with complete visibility across the lifecycle. Users can view past orders, track current deliveries in real time, and access detailed status updates, including delivery partner and order stage. The platform also allows users to download invoices, submit delivery acknowledgements, and raise tickets to report any issues, ensuring better control and support throughout the process.
Allows dealers to complete payments post order through their bank account, providing greater flexibility in the transaction process. Dealers can update payment details in the add payments section by specifying payer and payee information, along with the payment method used. The platform also maintains a clear payment history, enabling easy tracking and reference of all past transactions.
Enables dealers to raise tickets for delivery or other issues with a structured and guided flow. Users can select the issue type, link it to a specific order, and provide detailed descriptions for clarity. Once submitted, a representative connects with the dealer through the platform, while the ticket status is transparently tracked through a timeline view, ensuring clear communication and timely resolution.
Provides dealers with a dedicated feed to stay informed about the latest price alerts, industry updates, and relevant news. The platform also enables active participation, allowing dealers to create posts, and engage with others through likes, comments, and shares, fostering better communication and community interaction.
Designed dedicated dashboards for branch and head office teams to efficiently manage dealer operations. Teams can review, accept, or reject orders, handle and resolve tickets raised by dealers, and verify and approve submitted payments. The dashboards also provide a comprehensive overview of business performance, including dealer metrics, seed-wise performance, revenue insights, and branch-level performance, enabling more informed decision making.
Streamlined previously fragmented workflows across ordering, payments, and verification into structured flows, making the platform easier to use.
Introduced real time tracking and dashboards that provide complete visibility into orders, payments, dealer activity, and business performance for better control and transparency.
Enabled continuous interaction through ticketing, updates feed, and communication touchpoints, ensuring dealers stay informed, supported, and actively engaged throughout their journey.
Enabled the organization to have tighter control over orders, payments, and dealer activities through centralized dashboards, improving oversight and reducing dependency on scattered systems.
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